With social media come communities and followers that need careful management. It’s essential to handle what they say, address negative reviews with finesse, assist people in finding answers to their questions, lead conversations, guide followers, and provide engaging content. Your community manager becomes the face of your brand on social media, so it’s crucial to be discerning when selecting one.
Founded in 2012, PLTFRM is a French-Chinese joint venture branding consultancy. We combine practical strategy, marketing, and e-commerce to develop Chinese brand strategies and improve conversion rates for over 30+ overseas brands in Europe, America, South America, and Asia Pacific. Search pltfrm for a free consultation!